FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We are based in the United Kingdom but we ship worldwide! Please note international orders can sometimes take up to 6 weeks to arrive.
How long does shipping take?
For UK orders, we aim to dispatch the item within 3 days and we use Royal Mail 2nd Class to ship! In total, it could take up to a week to recieve your items but delivery upgrades are available!
For orders to USA/CANADA/AUSTRALIA it can currently take up to 6 weeks to arrive! However, this isn't always the case.
Returns
How do I Return an item?
We accept returns! (Please see our policies for more information on this). If you are eligible for a return, please contact us at Vikkiprints.official@gmail.com and we will arrange this for you!
Can I exchange for a different item?
Once the item has been shipped, we unfortunately cannot accept exchanges. However, if your item hasn't shipped yet - get in touch with us at Vikkiprints.official@gmail.com and we will see what we can do for you!
How long does it take to process my return?
As soon as we receive the return and ensure it is undamaged and in its original condition, we will process the refund!